Additonal Offer: Save 20-25% when you buy 2+ FW17 Regular Priced Items!"> More Details
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Additonal Offer: Save 20-25% when you buy 2+ FW17 Regular Priced Items!"> More Details

How to Shop

CCSHOP.COM is an multi-label online retail experience and the official online shopping platform for a whole host of internationally renowned brands featuring the latest collections.

We offer an array of women’s shoes, ready-to-wear items, handbags, accessories, limited edition collections and online exclusive styles. As Asia’s official online site and authorized franchisee in Asia, we guarantee that all products sold at CCSHOP.COM are 100% authentic.

 

Shopping

You may browse our products in various ways by using the top navigation bar.

  1. Choose NEW ARRIVALS to view our latest in-store items.
  2. Choose BRANDS to view brand pages through the drop-down menu.
  3. Choose SHOES, CLOTHING, BAGS or ACCESSORIES to view a particular type of product.
  4. If you are looking for a specific style of product or already know the product name, you may type in the search box for all related results.
  5. In the category page, click on your favorite product for more product information, or if you already know you want the product, click QUICK VIEW to choose your size and color and add it straight to your TOTE BAG.

Product measurement

Sizing may vary among different brands and designs. But we will provide as much information as we can to help you find the size that fits you best.

On each product page, you can click the SIZE & FIT button for measurement details and fitting tips for each style. You may also refer to our Size Chart at the bottom of each page for a size conversion chart of each brand for reference.

Currency

You may choose the displayed currency by switching shipping destination at the top-left hand corner of every page. Prices will be displayed in Hong Kong dollars if you select shipping to "Hong Kong”. For other destinations pricing will be displayed in US dollars.

However, your order will only be charged in Hong Kong dollars. Exchange rates may vary among different merchants and your credit card issuer.

If you need any help while shopping at CCSHOP.COM, please don’t hesitate to contact our customer service by email at cs@ccshop.com or by phone on +852-2480-2888.

Purchase

On any product page, you will be presented product photos and details including style details, size & fit, and matching tips to assist your shopping. If you wish to make a purchase, simply follow the steps listed below:

i. Select your product options

Choose the COLOR, SIZE and QUANTITY that you would like to purchase and click ADD TO TOTE.

ii. Tote Bag

Review the items in your shopping tote by clicking the tote icon at the top right-hand corner of every page. In the TOTE BAG, you may edit quantity, remove items and add items to your wishlist.

If the item you're interested in is not available for shipping to your country, it will say on the product page above the product details.

In case there is a promotion offered at CCSHOP.COM, please enter the applicable promotion code in the PROMO CODES box and click APPLY in the REVIEW YOUR TOTE section. Check your order total and proceed to the next step by clicking the CHECKOUT button.

iii. Sign In

You will be asked to sign into your personal account for fast checkout. You may also check out as a guest. Unfortunately, if you purchase as a guest you will not be eligible to earn bonus points on your purchase.

To create a personal account, simply fill in the form to register as our member.

iv. Shipping & Delivery

Please fill in your complete shipping address that you would like to deliver to. We ask for your email address and phone number so that our service partner is able to contact you regarding shipping time and address for delivery.

Please click SHIPPING AND DELIVERY for the details of pickup.

Next, please confirm your shipping address, delivery method and proceed to payment.

v. Payment

Please click PLACE ORDER and you will be re-directed to our secure third-party payment gateway to complete your order.

You may click PAYMENT for more information.

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